Refund Policy

KLJ Coaching Cancellation Policy:

We understand that sometimes "life happens" and you have to cancel an appointment. As our clients, we hope that you understand our schedules at KLJ Coaching are very tight. We feel that we have a very fair cancellation policy that allows the client to give proper notice and not be penalised for the cancellation.

Please read the following cancellation policy carefully:

  • Clients must cancel out of a class or training session with at least 24 hours notice.
  • If you cancel within the 24-hour time period of the start time of the class/session, you will be charged for that class/session or forfeit that session towards your block booking.
  • Each client will have one free "no show" per package purchased, meaning they can cancel late and not be penalised.
  • All class cancellations must be done via email at: [email protected] or telephone: 07763879556
  • PT session cancellations need to be done by contacting us via email or phone.

Refund Policy:

Once a payment is made for a package, bootcamp, any online plan, or personal training session from KLJ Coaching there will be no refunds allowed.